Cancellation policy
Subscription Policy
Last updated: October 29, 2026
Danivelle offers optional automatic-delivery subscriptions for Iron Strips alongside one-time purchases. A subscription is created only if you choose a subscription option; a one-time purchase never renews.
Plans, quantities, and prices
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Every month: 1 tin per delivery for $44.99 per delivery, charged every month.
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Every 3 months: 3 tins per delivery for $89.99 per delivery ($30.00 per tin), charged every 3 months.
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Every 5 months: 5 tins per delivery for $134.99 per delivery (approximately $27.00 per tin), charged every 5 months.
Prices are before applicable sales tax. Standard shipping is currently free on all subscription plans, including renewals (see our Shipping Policy).
Subscription discounts apply to your first order and every renewal. The quantity, price per delivery, applicable taxes, and shipping charges are shown in your cart and at checkout before you subscribe.
If the details shown at checkout differ from this summary, the terms you agree to at checkout control. Please review your selected quantity, delivery interval, and recurring payment amount before completing your purchase.
Authorization and automatic renewal
By choosing a subscription and accepting the subscription terms at checkout, you authorize Danivelle to automatically charge your payment method the price per delivery shown at checkout, plus applicable taxes and any disclosed shipping charges, at your selected billing interval until you cancel.
There is no minimum number of deliveries, no fixed end date, and no cancellation fee.
How to cancel
You can cancel your subscription at any time, without a cancellation fee, by emailing support@danivelle.com from the email address associated with your order.
Alternatively, where available, you can manage or cancel your subscription by signing in to your customer account at https://account.danivelle.com.
To avoid your next recurring charge, cancellation must be completed before that renewal payment is processed.
We will confirm your cancellation by email. Once your subscription has been successfully canceled, no further renewal charges will be made.
Canceling a subscription does not automatically cancel, reverse, or refund an order that has already been charged or submitted for fulfillment. Such orders are subject to our Return & Refund Policy.
Where available, you may also skip, reschedule, or modify upcoming deliveries through your customer account.
Reminders, changes, and failed payments
We send transactional emails related to your subscription, including order confirmations, shipping updates, account changes, and cancellation confirmations. These messages are not marketing communications.
We will notify you in advance of material changes to your subscription price or terms and obtain any consent required by applicable law.
If a renewal payment fails, we may contact you to update your payment information. We may also pause or cancel the affected renewal if payment cannot be processed.
Returns and refunds
Danivelle provides a 90-day return request window for Iron Strips purchased directly from danivelle.com, including eligible subscription orders and renewals.
To request a return, you must contact support@danivelle.com within 90 calendar days after delivery.
All return requests are reviewed individually and are subject to approval at Danivelle's discretion, except where applicable law requires a particular remedy.
For your first Iron Strips order, including an initial subscription order, we may consider requests involving one opened or partially used tin, along with any remaining unopened tins from that order.
For subsequent subscription deliveries and renewals, discretionary change-of-mind return requests are generally considered only for unopened, unused products in their original packaging.
Depending on the circumstances, Danivelle may approve a full refund, offer a partial refund, or decline the request.
A return request submitted within 90 days does not guarantee a refund or a specific refund percentage.
Customers may be required to return unused or unopened products at their own shipping expense before a refund can be approved or issued. Any proposed refund amount and applicable return requirements will be communicated before customers are instructed to ship products back.
Damaged, defective, missing, or incorrect orders will be handled in accordance with our Return & Refund Policy and applicable consumer protection laws.
For complete details regarding eligibility, return shipping, refund amounts, and processing times, please review our Return & Refund Policy.
Your legal rights
Nothing in this Subscription Policy limits consumer rights or remedies that cannot legally be waived. Where applicable law provides additional cancellation, refund, or subscription rights, those requirements take precedence.
Questions or help canceling: suppo