Shipping policy
Last updated: October 22, 2026
Where we ship
Danivelle currently ships to addresses in the contiguous United States. We do not currently ship to Alaska, Hawaii, U.S. territories, or APO/FPO/DPO military addresses, and we do not offer international shipping. If an order is placed to an address we cannot serve, we will contact you and cancel and fully refund that order.
Processing and delivery estimates
Most orders take about 1–5 business days to process and prepare for shipment, followed by about 2–4 business days in transit with standard domestic service. Most orders therefore arrive about 3–9 business days after the order is accepted for fulfillment. These are estimates, not guaranteed delivery dates. Business days exclude weekends and U.S. postal holidays. High demand, inventory issues, payment verification, carrier disruptions, and other factors can affect timing.
We do not guarantee same-day, 24-hour, or next-business-day dispatch. If we cannot ship within the time we have told you, we will notify you and offer the delay and cancellation options, including a refund, required by law.
Shipping cost
Standard shipping is free on U.S. orders of $30 or more, which currently covers every Iron Strips purchase option on our site, including one-time orders and both subscription plans. The shipping charge, if any, is always shown in the cart and at checkout before you pay.
For subscriptions, the shipping rate you select at checkout is the rate used for each renewal shipment, so a subscription started with free standard shipping renews with free standard shipping. If we ever change shipping pricing, any new charge will be disclosed before it applies, and changes to existing subscriptions will be communicated in advance as required by law.
Carrier and tracking
We generally ship by USPS standard domestic service. Tracking information is emailed when it becomes available; it can take some time to update after a label is created.
Address accuracy, delivery problems, and lost packages
Please double-check your shipping address before completing your order. If you spot an error, email support@danivelle.com immediately; address changes may not be possible once fulfillment begins. If a package is returned or must be reshipped because of an incorrect address supplied by the customer, reasonable additional shipping costs may apply, and we will tell you the amount before reshipping.
If an item arrives damaged or incorrect, or appears to be missing, contact us as soon as possible, preferably within 7 days after delivery for damage or wrong-item claims, with your order number and photos if available. For delayed or apparently lost packages, contact us and we will investigate with the carrier and arrange an appropriate replacement or refund. The suggested reporting period does not limit your legal rights. See our Refund Policy for details.
Order changes and cancellation
To cancel or change an order, email support@danivelle.com as quickly as possible. We can honor the request only if the order has not yet entered fulfillment. Orders can lock for processing within a few hours of being placed, before any shipping label or tracking appears, so we cannot promise cancellation up until the package ships. If an order can no longer be stopped, our Refund Policy applies after delivery. Your legal rights to cancel unshipped or delayed orders are not affected.
Questions: support@danivelle.com